Family Room Monitor

Status: Full time, 36 hours/week, non-exempt
Supervised By: Program Manager, Family Room
Location: St. Johnsbury and Newport, VT

The Family Room Program Monitor is charged with providing direct services to families through, safe,
appropriate supervised visitations and exchanges with the non-residential parent and their child(ren). The
position requires work in our St. Johnsbury and Newport locations.




1. Core Responsibilities

a. Maintain confidentiality.
b. Ensure safety measures are in place.
c. Observe parenting sessions and exchanges, monitor child(ren)’s comfort and safety, and
    appropriately intervene during parenting sessions as necessary.

d. Record accurate and objective observation notes of visitations and exchanges.
e. Ensure and log all payments.
f. Maintain all files i.e., organization, closing, etc.

g. Provide appropriate services/referrals for service participants.
h. Communicate and interact with other staff concerning services participants and program needs.
i. Provide testimony in court as subpoenaed.

j. Attend all trainings and in-services as needed.


2. Direct Service Coordination

a. Ensure adequate staffing and communicate changing staffing needs to Program Manager.
b. Develop policies in conjunction with Program Manager to govern program activities.
c. Maintain adequate client resources, including brochures, information cards, etc.


3. General

a. Perform any appropriate activities as requested.
b. Participate in staff meetings.
c. Be part of shared phone/door coverage as needed.



1) A high degree of demonstrated ability in the following areas is required:

  • Child development education

  • Oral and Written communication

  • Organization

  • Working knowledge of the criminal justice system

  • Experience interacting with people from a variety of backgrounds and cultures.


2) Education/Experience

  • Bachelor's Degree preferred, in human services, psychology, sociology, education or a related field


Commensurate with experience

Interested applicants should send a cover letter and resume to Holly Hartwell,


Umbrella has been elevating the voices of women, families, and survivors of interpersonal violence in the
Northeast Kingdom of Vermont since 1976. Our programs seek to enhance the lives of everyone in our
community by promoting safety, respect, and education throughout the lifespan. From improving access to
quality early child care and education to providing advocacy, emergency shelter, crisis services, and
community education to those affected by domestic and sexual violence and stalking, Umbrella works to
empower NEK residents to live safe and self-directed lives.


Umbrella provides equal employment opportunities to all employees and applicants for employment without
regard to race, color, religion, sex, national origin, age, disability or genetics.

1216 Railroad Street, Suite C, St Johnsbury, VT 05819 
(802) 748-1992 | Fax (802) 748-1405

©2018 by Umbrella Inc.