Emergency and Transitional Housing Advocate-North
Job Description


Position Classification: .75 FTE, hourly, non-exempt
Reports to: Northern Advocacy Program Manager

The Emergency and Transitional Housing Advocate is responsible for providing a safe, supportive, caring
environment to survivors of domestic and sexual violence, where options are outlined and the choices are
made by the clients. The Emergency and Transitional Housing Advocate is charged with oversight of housing
and support services to residents in Umbrella’s Emergency Safe House Apartments and Transitional Housing
Program, as well as providing support related to legal matters, economic empowerment, and any other
support needed and identified by Umbrella clients.

Specific Duties:

1) Direct Service to survivors of domestic and sexual violence

     a) Provide advocacy and support to all eligible service-users of the Advocacy Program, to include safety

         planning, systems advocacy, and service coordination designed around safety and self-determination.

              (1) Provide individual advocacy to Housing Program participants.

              (2) Orient new residents and participants to the guidelines governing Umbrella’s Emergency and Transitional Housing                                 Program.

              (3) Maintain confidential client files and records as required by funders.

              (4) Provide hotline coverage as needed.


     b) Provide enhanced housing-related advocacy services to housing program participants, including:
              (1) Work with participants to locate housing on the open market that meets their budgetary and
                   safety needs.
              (2) Attend appeals hearings for public housing application denials.
              (3) Assist program participants in obtaining supplies they need to establish their new residence,
                   including furniture, household goods, utility connections, etc.
              (4) Transition residents out of Umbrella program housing compassionately, regardless of the
                    reason for their departure, and offer follow-up services when appropriate.
              (5) Research, plan and implement on-site support services, including support groups, independent
                   living skills workshops, and programming for children and youth drawing on collaborative
                   relationships with other Umbrella staff and external community agencies/programs.
              (6) Work with residents to develop and maintain a process/structure for conflict resolution and


2) Oversight
Manage all aspects of the emergency and transitional housing program, including (but not limited to):

a) Develop policies in conjunction with Advocacy Program staff and ED to govern program activities,
prioritizing safety, confidentiality and empowerment philosophy.
b) Orient new residents to Umbrella’s Emergency Safe House Apartments and guidelines governing the
Transitional Housing Program.
c) Ensure the program operates within all legal and funder requirements.
d) Interface with the landlord, property manager, hotel staff, neighbors, etc. as needed to resolve any
issues that may arise.
e) Manage inventories of household supplies, and assist in locating donors for these items.
f) Represent Umbrella’s Emergency and Transitional Housing program in local, regional, and statewide
coalitions, networks and interdisciplinary teams working on homelessness or other relevant issues.


3) General

a) Complete all required grant reports and data entry accurately and on time.
b) Perform any appropriate activities as requested by the Northern Advocacy Program Manager.
c) Attend and participate in program and staff meetings on a regular basis, and board or other
organizational meetings as requested.
d) Support and mentor volunteer advocates.


  • A strong and demonstrable knowledge of the root causes of domestic and sexual violence.

  • Minimum of 2 years’ experience working in the field of domestic/sexual violence, housing, criminal

       justice, or closely related work.


Required Qualifications:

  • Commitment to Umbrella’s mission and values. A passion for the cultivation of strong communities and

       to supporting the empowerment, safety and self-determination of women, children and families.

  • Excellent communication and organizational skills.

  • Ability to work within an interdependent, yet self-directed team. Comfortable making decisions and

       solving problems independently, creatively and effectively.

  • A strong sense of appropriate boundaries and reliability.

  • Integrity, compassion, sense of humor and fun, attention to detail, and self-awareness.

  • Bachelor’s Degree or equivalent experience required.


Umbrella provides equal employment opportunities to all employees and applicants for employment
without regard to race, color, religion, sex, national origin, age, disability or genetics.


To apply: Please send resume and cover letter to Roxie@umbrellanek.org by 10/22/19. No phone
calls please.

1216 Railroad Street, Suite C, St Johnsbury, VT 05819 
(802) 748-1992 | Fax (802) 748-1405

©2018 by Umbrella Inc.