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Chat Line

Available 8:30AM - 4:30PM
Monday through Friday

Closed for all Federal Holidays


About chat line security: 

  • Your privacy is important to us, so our chat line is end-to-end encrypted.

  • Our chat line is confidential. You can choose to remain anonymous.

  • Our conversations will always stay in the chat box - if you close out of the browser, the messages will disappear.

  • Pressing the Quick Escape Button will bring you away from our chat and to another webpage, but from there, the “back” button will bring you back to the empty chat.

  • You can always choose to open a browser in private/incognito mode - sites visited in that mode don’t show up in your browsing history. If you want to learn more about tech safety, you can call us or visit this page

  • Please note this chat may not be protected from spyware. If you have reason to believe there is someone monitoring your activity on your computer, phone, or tablet, we encourage you to find another device to chat with us or call our 24/7 confidential hotline at 802-748-8645 (Caledonia & Southern Essex Counties) or 802-334-0148 (Orleans & Northern Essex Counties).  

  • If you want to learn more about tech safety, you can call us or visit this page.

If it is safe to chat, click the link for your county

Caledonia & Southern Essex Counties

Orleans & Northern Essex Counties

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